Question 1

Is PEMF therapy safe?

Accepted Answer

Yes, PEMF therapy is extremely safe when used as directed. It has been used in clinical settings for over 60 years with no known lasting side effects. It's FDA-cleared for various conditions and used by NASA to maintain astronaut health. However, people with pacemakers, cochlear implants, or who are pregnant should consult their physician first.

Question 2

How quickly will I feel results?

Accepted Answer

Many users report feeling more relaxed and sleeping better after their very first session. For chronic conditions, most people notice significant improvements within 2-4 weeks of consistent daily use. Everyone's body responds differently, so we recommend using your device for at least 30 days to fully evaluate its benefits.

Question 3

How often should I use my PEMF device?

Accepted Answer

For best results, we recommend using your MAS device 1-2 times daily for 8-24 minutes per session. Many people use it in the morning for energy and at night for better sleep. The beauty of home therapy is you can adjust your routine to fit your lifestyle and needs.

Question 4

What's the difference between the product lines?

Accepted Answer

The Special Multi+ line offers our most advanced multi-frequency technology and premium build quality—ideal for those wanting maximum therapeutic benefit. The Vital line provides excellent core functionality at a more accessible price point.

Question 5

What's the difference between the mat and the pillow?

Accepted Answer

The mat (full-body applicator) provides whole-body therapy by covering your entire body, making it ideal for overall wellness, pain relief, and recovery. The pillow (pad applicator) is designed for targeted, localized therapy on specific areas like joints, back, shoulders, or neck. Many users start with the mat for comprehensive benefits and add a pillow for focused treatment of problem areas.

Question 6

What's your return policy?

Accepted Answer

We offer a 30-day satisfaction guarantee. If you're not completely satisfied with your purchase, contact us within 30 days for a full refund. You are responsible for the cost of return shipping to our facility in Austria. We're confident in our products because we've seen the results thousands of times.

Question 7

How is MAS different from other PEMF brands?

Accepted Answer

MAS has been engineering PEMF devices in Austria for over 25 years. Our devices use precise, research-backed frequencies and are built to hospital-grade standards. Unlike cheaper alternatives, MAS systems deliver consistent, therapeutic-level magnetic fields across the entire applicator surface.

Question 8

Why don't you sell other brands?

Accepted Answer

We exclusively represent MAS because we believe in offering only what we would use ourselves and recommend to our own families. After extensive research and testing, MAS stands out for its Austrian engineering excellence, 25+ years of proven results, and commitment to therapeutic-grade quality. Many cheaper brands use weak magnetic fields or inconsistent frequencies that don't provide real therapeutic benefits. MAS devices are used in clinical settings across Europe and deliver the same professional-grade therapy at home. We'd rather offer one exceptional brand than multiple mediocre options.

Question 9

Can I use PEMF with other treatments?

Accepted Answer

PEMF therapy complements most other treatments wonderfully. Many of our customers use it alongside physical therapy, chiropractic care, acupuncture, and traditional medicine. It's a drug-free therapy, so there are no medication interactions. Always inform your healthcare providers about all therapies you're using.

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